Integrations Overview

EfficientAI integrations are organized across three layers:

1. Voice platform integrations
2. AI model provider integrations
3. Telephony integrations

This section focuses on platform-level integration guides for teams connecting external voice systems to EfficientAI.

Integration model

1. Configure credentials and endpoints in Configurations -> Integrations.
2. Attach integration records to your agent definitions.
3. Run evaluations and compare outcomes across integrations with shared metrics.

Voice platform integrations

AI provider integrations

Telephony integrations

Platform guides

• Retell
• ElevenLabs
• Vapi
• Smallest (Alpha)
• Plivo
• Vobiz

For broader provider coverage and advanced routing details, see Platform Setup.

Common outcomes

• compare provider behavior using the same scenario set,
• isolate transport/provider issues vs prompt issues,
• standardize rollout checks across platforms.

Community & contact

1. Found a bug or have a feature request? Open a GitHub issue.
2. Join our Discord for faster replies!