Plivo Integration

Plivo integration is used for phone-number and telephony routing workflows that require PSTN execution paths.

Configure

1. Open Configurations -> Integrations.
2. Add Plivo credentials.
3. Sync or map numbers as needed.
4. Use telephony-capable agent settings (call_medium = phone_call).

Use with EfficientAI

• Test inbound and outbound phone-call flows.
• Evaluate telephony behavior alongside conversational quality metrics.

Next: Configure Agent

Community & contact

1. Found a bug or have a feature request? Open a GitHub issue.
2. Join our Discord for faster replies!